Job Posting: Team Leader – Employment Counselling (Full-Time)

August 11, 2021

Job Posting:  Full Time Team Leader – Employment Counselling

Interested in leading a team that helps job seekers identify their career goals and how to get there?  Please join us!

Reporting directly to the Client Services Manager, the Team Leader will provide day to day supervisory support to a team of Employment Counsellors, and provide direct service delivery to job seekers to meet their employment objectives.   The Employment Counselling Team works with clients individually and / or in group format (in person, virtually, or blended) to provide needs/job-readiness assessment, develop employment action plan, and ongoing support in the journey to employment.

The Team Leader is responsible for providing direction, coaching, motivation and training to team members to achieve best outcomes possible for unemployed and under-employed job seekers, through strategic planning, monitoring, coordination of workflow and resources, establishing process and procedures, evaluation of services, outreach, and collaboration with other teams/projects.  Excellent interpersonal skills ensure that communication within and across functional teams is achieved, resulting in optimal client service delivery for both job seekers and employers.  The successful candidate will possess superior skills in communication, organization, planning, supervision, coaching, significant knowledge in current labour market trends, counselling best practices and proficient knowledge of technology.

The mission of WIL Employment Connections (WIL) is to drive innovative employment solutions to bring immigrants and employers together.  To support this mission, WIL and its partnership projects provide a suite of services and programs in information, referral, assessment, employment counselling and preparation, mentorship, licensure application assistance and facilitation of volunteer work experience placements leading to employment.

Duties and Responsibilities:

Team Supervision and Reporting:

Client Service Delivery and Coordination:



Education, Qualifications and Experience:

Demonstrated Skills and Qualities:

Why us?

If you would like to work with us, we would love to hear from you.

Please forward applications (cover letter and resume) no later than 4:00 pm on Monday, August 30, 2021 to:

Hiring Committee / Full Time Team Leader – Counselling
c/o WIL Employment Connections
141 Dundas Street, 4th Floor
London, ON N6A 1G3
Fax: 519-663-5377

Applicants may also choose to submit application electronically to  Please reference Hiring Committee/Full Time Team Leader – Employment Preparation in subject Line.

WIL Employment Connections values diversity in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community.  We strive to foster a workplace in which all individuals maximize their potential, regardless of their differences.  We are committed to providing accommodations for person with disabilities.  If you require an accommodation to complete this application, we will work with you to meet your needs.  Accommodation may be provided at all stages of the hiring process.

While we appreciate all applications received, only candidates selected for an interview will be contacted.

For more information about WIL Employment Connections, please visit our website at