Job Posting: System Navigation Assistant (3 positions)

June 30, 2020

WIL Employment Connections has over 35 years of experience in driving innovative employment solutions to bring immigrants and employers together.   The organization and its partnership projects, including Access Centre for Regulated Employment and Immploy, work together to breakdown barriers relating to job search readiness, professional network access, accurate labour market information, employer engagement and licensure hurdles to connect immigrants with meaningful, timely and commensurate employment across Southwestern Ontario.  The successful candidates for the following new roles will strengthen our collective work as an organization in the shared goal and mission that all immigrants are successfully employed:

Job Posting:  System Navigation Assistant (3 positions)

Reporting to the System Navigation Team Lead, System Navigation Assistants will work very closely in support of all WIL, Access Centre for Regulated Employment and Immploy services, teams, programs and projects to register, assign and refer job seekers to all services available that meet their needs across the organization.  System Navigation Assistants will also provide timely administrative, client tracking, client navigation and reporting services for WIL, Access Centre for Regulated Employment and Immploy in support of the mission that all immigrants are successfully employed.

 Duties and Responsibilities:

 Intake, Registration and Referral:   Act as an integrated intake, registration and referral hub to strengthen and expedite timely referrals internally and externally by: 

Follow-Up and Client Navigation:  Champion clients in achieving their goals and connecting with services needed in a timely fashion by:

Data Queries & Reports:  Provide staff with accurate data required for various duties in a timely and efficient manner, including:

Administrative Support/Reception:  As required provide support to staff of WIL/Immploy/Access Centre for Regulated Employment and front desk coverage (on 2nd and 4th floors) including:


Please forward applications no later than 4:00pm on Monday, July 13, 2020 to:
Hiring Committee / System Navigation Assistant
c/o WIL Employment Connections

141 Dundas Street, 4th Floor
London, Ontario N6A 1G3
Fax: 519-663-5377

Applicants may also choose to submit application electronically to  Please reference Hiring Committee/System Navigation Assistant in Subject Line.

WIL Employment Connections values diversity in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community.  We strive to foster a workplace in which all individuals maximize their potential, regardless of their differences.  We are committed to providing accommodations for person with disabilities.  If you require an accommodation to complete this application, we will work with you to meet your needs.  Accommodation may be provided at all stages of the hiring process.

Please note that during our physical office closure due to Covid-19, all organizational staff are working remotely through video conferencing, remote desktop and VOIP phone systems.    During this time, all interviews will be conducted through video conferencing platforms.   The health and safety of all current and future WIL employees is of critical importance to the organization.    A future return to the workplace will be staged, measured and receptive to accommodation needs.

While we appreciate all applications received, only candidates selected for an interview will be contacted.

For more information about WIL Employment Connections, Immploy and Access Centre for Regulated Employment, please visit our websites at, and